Pros
Many kind and intelligent employees with great experience. A free mattress and bedding when you start. Discounts on product. A beautiful large office in lower Manhattan with no people inside. Good work life balance because no one cares about you or the work you do.
Cons
No coherent leadership, vision or strategy. Any sort of culture of innovation and investment into research has disappeared long ago. The company still acts like its mission statement is valid, but it is smoke and mirrors. The CEO has surrounded herself with former colleagues that "yes" her on every front, and their is a culture of a cool kids club in senior leadership who give zero transparency to the rest of the company. The company was bought by a young private equity firm, who needs to sell the business at a profit soon to create value and tell a positive story. That is the sole motivation of the leadership now, sell and make their money while laying off hard working people indiscriminately to improve margin. In my 2 years at Casper, the company conducted 4 rounds of layoffs. They've done about 4 more since I left. Cannot build a culture when the entire company turns over every 18 months.