Fantastic first month - Customer Experience Specialist Casper Employee Review

5.0
Oct 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The interview process was incredibly thorough - I got to feel as much like I was interviewing the people who I spoke with as I was being interviewed. Everyone is friendly and able to help new hires with providing information and advice. It's very clear that it matters to the higher-ups that employees are happy as well as that the company is successful - those two things are clearly closely tied at Casper. Benefits and perks are great, and work is engaging and challenging in the right ways - plus, it's a really fun environment.

Cons

Some communication can occasionally get a little lost in the shuffle at first between the New York and Los Angeles office, but it all gets sorted out a bit quickly. As a young, quickly-growing startup, changes are pretty common, but nothing that's too difficult to catch on to quickly if you don't mind being adaptable.

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Casper Response
6y
Thank you for sharing your experience. We’re so glad to hear you enjoyed your time at Casper

Explore other reviews about Casper

5.0
Apr 18, 2025
Recommend
CEO approval
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Pros

Nice people and pay is good

Cons

Not many other than working holidays

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

Cons

The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

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