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Good company...no support - Senior User Support Specialist Castlight Employee Review

1.0
May 1, 2017
Recommend
CEO approval
Business Outlook

Pros

I don't have any pros to mention about my experience at the Castlight office I work in. There are some good plans in place but no way to know if they will come to fruition

Cons

Support from management is nonexistent, you're treated like a body answering the phone instead of a person that is valued, severely unorganized, poor attitudes from management

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Castlight Response
9y
We are sorry to hear about your experience at our satellite office in North Carolina, and we appreciate your feedback. Our culture is very important to us and we expect all our leaders to treat everyone with respect and professionalism. We do take our employee feedback seriously and we give constructive feedback back to our leaders. We all have room to learn and grow. Please know that we are in a period of rapid growth given our recent merger, and we acknowledge that this dynamic period is not as conducive for employee support as some would like. Thank you for sharing your perspective. It is a top priority to make employees at all of our facilities feel included, supported, and valued.

Explore other reviews about Castlight

5.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

great coworkers, amazing leadership and fun office

Cons

not a lot of negatives. company was a mature startup

1.0
Sep 5, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Castlight Health is a brand under apree health, not a company anymore. The CEO is not Maeve O'Maera, This page is misleading. Castlight and Vera Whole Health merged to form apree health but are still operating under their brand name.

Cons

Executive leadership is toxic and has completely destroyed the company drove out the leadership that actually deserved to be there. Private equity company took over and are just gutting the company to sell and make a dime. THIS is one of many things that are ruining healthcare.

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