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User Support Specialist - User Support Specialist Castlight Employee Review

2.0
Apr 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Castlight offers a pretty good work/ life balance. You have unlimited paid time off. free lunches are a plus and the starting paid is decent. They also have a great leave policy (one coworker was able to take 16weeks for paternity leave- paid in full).

Cons

Management is a joke in the Charlotte office. If you are one of their “people” you get the short end of the stick. The director is loyal only to her managers, so don’t seek help from her if you have issue. Don’t look for help from HR either because you’ll have a hard time contacting anyone. There is no specific number for HR, you’re literally calling people on their cell phones. There is an bad atmosphere here, people constantly worry about if they’ll be fired for nothing. If the office wasn’t in a “Work at will” state, I’m sure there are a few employment violations that have been made. Their is no confidentiality, manager frequently discuss personal business with other managers and employees. If you’re a “fav” of management, you can pretty much do what you want.

Explore other reviews about Castlight

5.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

great coworkers, amazing leadership and fun office

Cons

not a lot of negatives. company was a mature startup

1.0
Sep 5, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Castlight Health is a brand under apree health, not a company anymore. The CEO is not Maeve O'Maera, This page is misleading. Castlight and Vera Whole Health merged to form apree health but are still operating under their brand name.

Cons

Executive leadership is toxic and has completely destroyed the company drove out the leadership that actually deserved to be there. Private equity company took over and are just gutting the company to sell and make a dime. THIS is one of many things that are ruining healthcare.

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