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I have never experienced a better company or team of colleagues - Customer Service Specialist Castlight Employee Review

5.0
Jan 25, 2020
Recommend
CEO approval
Business Outlook

Pros

My Management truly cares about fostering a trust based relationship with all of us. The entire company cares about creating a fabulous position, with our peers as a true secondary family. I have never had more open and accepting coworkers. One of our trainers started off with "Bring yourself to work." It is an environment that is changing me on the deepest of levels and for the best. I have never had leaders that wanted me to succeed. Never had a leader do anything other than threaten me to get the results that they wanted from me. Here, they truly promote growing together and not looking too harshly upon mistakes. This job has changed my confidence levels. I can truly feel myself transforming as a person here. Great pay and wonderfully rare benefits. Parental leave is equal for the genders and fabulously rare for the US as a whole. Free tampons in the restrooms for the Ladies. Work sponsored Happy Hours. I truly love my job, without reservations. For the first time in my life.

Cons

Technical issues, mostly. Those come with time. The San Francisco office is also very... privileged...and it can be a bit hard to swallow sometimes. I come from a poverty level upbringing, and they are definitely used to and expect a level of luxury from their extra perks that isn't seen in the Utah office (trips to Disneyland, Galas, etc.), let alone most businesses, and then when the company starts making more money they expect more luxurious perks. To provide some context, we are also still essentially a startup and it can sometimes seem a bit superfluous to someone like me for a company to already provide free lunch, once an week and then have someone from a particular office then ask that their specific office receive free lunch twice a week. Simply because the company is making more money. That isn't necessarily a problem with Castlight but the general mentality of it has been causing some contention in the Utah office.

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Castlight Response
6y
Thank you for sharing your experience working at Castlight in Utah. Culture is extremely important to us, and we want our employees to feel confident about themselves so they can do their best work . Castlight sponsors weekly Friday lunches at site locations. We did have a request for 2 lunches per week, but it was not in our budget to do so. Additional lunches and going on group trips are at the discretion of department budget and are not company-wide sponsored events. Castlight recently held a SF local Gala event and all were invited. I recommend discussing these types of requests with your team leader or your HR representative. Thanks again for your review, and we truly hope you continue to enjoy working at Castlight.

Explore other reviews about Castlight

5.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

great coworkers, amazing leadership and fun office

Cons

not a lot of negatives. company was a mature startup

1.0
Sep 5, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Castlight Health is a brand under apree health, not a company anymore. The CEO is not Maeve O'Maera, This page is misleading. Castlight and Vera Whole Health merged to form apree health but are still operating under their brand name.

Cons

Executive leadership is toxic and has completely destroyed the company drove out the leadership that actually deserved to be there. Private equity company took over and are just gutting the company to sell and make a dime. THIS is one of many things that are ruining healthcare.

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