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      Castlight

      Now known as apree health

      Engaged Employer

      Castlight reviews

      Big promises, No delivery. - Customer Service Specialist Castlight Employee Review

      2.0
      Aug 4, 2020
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Compensation is fair -Good safety practices for keeping employees safe during COVID-19 -Employee Benefits start on day 1

      Cons

      - Tickets with no resolution going back months - It is a call center through and through meaning that micro-managing every minute you work is essential to their metrics (I understand this may be a Pro for some, however it was Con for me as it was described as "Not REALLY al call center" during the interview process) - Gossipy/toxic environment - Lack of professionalism - Unclear definition of roles between T1 Support, T1 Senior Support and T2/Floorsupport

      Explore other reviews about Castlight

      5.0
      Jun 13, 2024
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      great coworkers, amazing leadership and fun office

      Cons

      not a lot of negatives. company was a mature startup

      1.0
      Sep 5, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Castlight Health is a brand under apree health, not a company anymore. The CEO is not Maeve O'Maera, This page is misleading. Castlight and Vera Whole Health merged to form apree health but are still operating under their brand name.

      Cons

      Executive leadership is toxic and has completely destroyed the company drove out the leadership that actually deserved to be there. Private equity company took over and are just gutting the company to sell and make a dime. THIS is one of many things that are ruining healthcare.

      1
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