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Interesting Product, Great People, Poor Execution - Customer Success Manager Castlight Employee Review

4.0
Feb 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Best people I have ever worked with Remote work accepted Great pay

Cons

Other departments aren't help accountable for supporting the customer appropriately. Customer success here is not for everyone. There are rewarding moments but you usually have to fight for basic necessities. Incredible amount of churn Internal promotions and hires are not paid enough

Explore other reviews about Castlight

5.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

great coworkers, amazing leadership and fun office

Cons

not a lot of negatives. company was a mature startup

1.0
Sep 5, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Castlight Health is a brand under apree health, not a company anymore. The CEO is not Maeve O'Maera, This page is misleading. Castlight and Vera Whole Health merged to form apree health but are still operating under their brand name.

Cons

Executive leadership is toxic and has completely destroyed the company drove out the leadership that actually deserved to be there. Private equity company took over and are just gutting the company to sell and make a dime. THIS is one of many things that are ruining healthcare.

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