Not what it once was… - Senior Manager , Product Support Caterpillar Employee Review

2.0
Jan 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people at the individual contributor level. Stable company with steady results. Good career growth opportunities (if you’re willing to play the politics).

Cons

Culture has declined significantly since moving headquarters out of central Illinois. Very political. Promotions and advancement based on who you know/who you’re willing kiss up to. Being “seen” and “visible” in office valued more than job performance and results. Lots of subpar managers in positions based on tenure and who they know, not necessarily because of leadership aptitude. Pay for experienced employees much lower than for new external hires.

avatar
Caterpillar Response
2y
Thank you for sharing your experience. As a member of Team Caterpillar, we appreciate your feedback as we look for ways to improve.

Explore other reviews about Caterpillar

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good working culture Knowledgeable people around New learnings everyday

Cons

None as of now as per my knowledge

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good health insurance and benefits, good yearly bonuses. The pay is good.

Cons

They are enforcing returning to office by any means necessary. They have lost many high-quality producers who have refused to relocate or refuse to come in. Here's the kicker - they are requiring in-person attendance at the Chicago office and there aren't even enough desks for everyone. It would be a literal fire hazard if we all came into the Chicago office at the same time, M-F, during business hours. No one knows how or if they are going to actually enforce this. Cost of gas is insane, Joe doesn't care about the workers. Or the work for that matter. It's obvious this is a soft layoff, they have made a bunch of people quit. Their internal design agency is falling apart, lots of people have quit, not only because of return to office but because of the toxic politics, favoritism, and lack of direction and accountability. Mediocre workers are allowed to keep their jobs ONLY because of their ability to put their bodies in a chair and work in-person. The other relocation option HR gave besides Chicago was Peoria. No one wants to live in Peoria for any reason whatsoever, be for real.

3
See reviews by: Helpful|Rating|Date|All