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      Cbeyond

      Acquired by Birch Communications

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      Cbeyond reviews

      Stymied by legacy systems, waning morale, weak leadership - Customer Experience (User Experience) Cbeyond Employee Review

      2.0
      Mar 17, 2014
      Customer experience (user experience)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great location if you're down with OTP. Until the new stadium is built at least. People are generally understanding of work/life balance. Benefits are great, including an on-site gym with free classes and trainers.

      Cons

      Pretty limited product innovation and where it shows up, incompatible legacy systems swallow it. Very poor planning and follow-through: this company seems to have no clue what it's doing most of the time. Huge percentage of off-shored development magnifies the dysfunctionality of the organization. A lot of beat-down attitudes. Pay is on the low end of the scale. Very low job satisfaction as far as CX/UX go: it's a churn and burn mentality for the decision makers.

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      5.0
      Jun 4, 2025
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      culture and people were great

      Cons

      product was once good but no longer

      3.0
      Apr 22, 2026
      Sr sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It wouldn't allow me to put my actual last year (2012) but during my 2 year employment, I made great money. I made president's club both years and regular saw 7K checks with some topping 10K. I used to win nice watches, luxury sunglasses, skydiving trips, box seats at Lakers games, box seating at really cool concerts, etc.

      Cons

      LONG hours...I would arrive at 7am for the morning meeting. we would then have team meeting at 8am and we would hit the road at 9am. We wouldn't get back until 5:30-6:00pm BUT nobody complained because we were paid for it. Nobody cared what gas prices were because we were more than compensated (I forgot to mention Dom, the big boss, would but gas cards and hand those out just because you had a nice suit on. Dude was such a good leader....eveyone wanted to do good for Dom. Why? I/ couldn't explain it...ther than he knew how to lead and that involves getting people to buy into your plan. We did. And Dom had that division leading the company each and every month. Two of the best years of my career and it happened in the very beginning. I will always miss my time here. what a con. lol. it was a great job

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