employer cover photo
employer logo
employer logo

Celerant Technology, Corp.

Engaged Employer

Decent Company, No Accountability - Anonymous employee Celerant Technology, Corp. Employee Review

3.0
Oct 16, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good co-workers, management and other employees can be personable. The job is the job. Lots of work so you're always busy. They can be accommodating if you need time off or have special circumstances.

Cons

Heavy micromanagement. They hire tech support managers that have no tech support experience. Your training is based on the knowledge of your team lead. Knowledgeable employees will gate-keep information to protect their own job. After your training period (2 weeks) you're on your own to figure out how proprietary software works. Incorporates AI knowledge base that tech support needs to maintain instead of actual training and knowledge from the creators of the software and new features/functions.

avatar
Celerant Technology, Corp. Response
4mo
Thank you for your feedback; we only wish your experience was a better one. This past year, we implemented a comprehensive training program for new hires, so we have certainly put more of a focus there. The training period is more than 2 weeks - it is more like 2 months, but really it can take even longer to fully trained and ready to support our clients, on all aspects of our retail platform, We support all of the different generations of our software platforms as well, considering that we don't sunset our products. We allow our retailers to continue using our legacy platforms, if they prefer, and so it can be a challenge from a support perspective since there might be multiple platforms to learn. We wish you all the best in your new role!

Explore other reviews about Celerant Technology, Corp.

5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a great experience working at Celerant. The culture is one of the standout aspects—it’s genuinely supportive, collaborative, and focused on helping employees succeed. People here are willing to share knowledge, work as a team, and celebrate each other’s wins, which creates a positive and motivating environment. Leadership does an excellent job of communicating the company’s vision and making employees feel valued. Managers are approachable, supportive, and invested in both personal and professional growth. It’s clear that leadership cares about building a strong team and maintaining a healthy workplace culture. There are also plenty of opportunities for growth. The company encourages learning, skill development, and taking on new challenges. If you’re motivated and eager to grow, there are real chances to advance and expand your career. Overall, this is a company that truly invests in its people. The combination of strong leadership, a positive culture, and meaningful opportunities makes it a great place to build a career.

Cons

One minor downside is that because many of us work remotely, there aren’t as many opportunities to see coworkers as often as we might like. The flexibility of remote work is a huge benefit that allows for an amazing work-life balance that more than makes up for this!

avatar
Celerant Technology, Corp. Response
4mo
Thank you for sharing your experience. Our annual 'team week', only once per year is not enough- I agree!! :-)
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone here is professional and management is helpful.

Cons

From my experience, communication can be better.

See reviews by: Helpful|Rating|Date|All