Good place to work at!! - Customer Care Representative Celerion Employee Review

4.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Place is not like any other place I've worked at. I work in the Customer service dept as a Study Participant Rep. The managers are very good at there job and take it seriously. The job is not stressful and for the pay is well worth the work load. There are those days when the job get hard, but other than that good work environment.

Cons

Resources are nothing compared to my previous jobs, cubicles are too small and chairs need to be replaced. Computer software is out of date, but everything is there to get the job done.

Explore other reviews about Celerion

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Pay and Generous Benefits, Friendly and Helpful Colleagues, Ample Opportunity for Learning and Growth

Cons

None so far. Celerion is great.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Serves as a decent place to get baseline industry experience on your resume before moving elsewhere.The direct team leads and peer-level colleagues are understanding and pleasant to work with.

Cons

Client-facing demands combined with aggressive study timelines often lead to heavy workloads and long hours.Resourcing can be tight, meaning PMs frequently have to act as both strategic leaders and administrative coordinators. Quarterly updates are disconnected always touting quarter after quarter/ year after year revenue records while running their staff into burnout with the mentality of less is more or better yet "scalability"

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