Company has too many commission changes and too many integrity issues. - Anonymous employee Cellular Sales Employee Review

1.0
Oct 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Little to no manager involvement. Uncapped commissions. Work as much or little as you want. Straight commission. Great for young people that want to work nonstop to make 40-50k.

Cons

-Not a career. Little to no benefits. No vacation time. -No requests for time off. Everything is done by a monthly set schedule that you can get covered or swapped around. -Straight commission only. -Turnover is out of control. -Higher management just sees you as a number. Doesn't care about taking care of long tenured reps. -Company encourages reps to sell low end devices to increase profitability. Overcharges customers for data transfers. No integrity. -General Managers and Coaches jobs in Alabama are a joke. They are worthless. They get paid 2 to 4x more than reps and do less work on sales floor. GMs never work weekends and never handle customer concerns which should be their main concern. -Customer bill issues only get handled by Verizon account managers which can take up to 6 months to correct, meanwhile you still have to deal with the upset customer. -The company has been declining for past 8 years. But Regional Directors and Management will never admit it. They will tell you that commissions are as high as they have ever been. Yes. Maybe for them.

Explore other reviews about Cellular Sales

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Most people are in a good mood getting new phones.

Cons

Deal with a lot of people upset about their bill.

avatar
Cellular Sales Response
3mo
Thank you for taking the time to leave a review. We truly appreciate the time you spent with us and wish you continued success in your career!
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

avatar
Cellular Sales Response
5d
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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