Sales rep UNETHICAL, UNPROFESSIONAL, NO INTEGRITY - Sales Representative Cellular Sales Employee Review

1.0
Oct 14, 2016
Recommend
CEO approval
Business Outlook

Pros

The company "prides" itself on a 30-35 hour work week. They will tell you it's for family/work-life balance. It's ultimately for operating budget in which they don't want to pay you too much hourly, all of which is taken out of your commission.

Cons

This company is built on nepotism. Trust me when I tell you it's a cult. If you can work with married couples and extreme favoritism then try to do so at your own risk. The cons are so vast that it's difficult to cover all basis. Here's a start, this Company sells defective equipment. The inventory they do have is very limited and second tier products. As an employee you assume the risk for phones and accessories. In other words, if something is missing it's coming out of your check regardless of if you are responsible for it being missing/lost or not. The computer system is antiquated in comparison to any other wireless retail locations. You spend more time on paperwork than selling. You get locked out of a shift If your paperwork isn't submitted, often times even if it is. It's 100% commission for a market that has less than 10% market share. The store locations are strategically placed in locations that are rural to "corner" the market. They also charge in excess of $50 more than you pay for a phone at any other location. It's described as a "programming" fee. You are considered a "partner" with no management. However your will constantly be bombarded with performance "standards" and indirectly micromanaged. These are just a few nuisances in addition to the unprofessional manner in which they operate. Verizon corporate makes this retailer beg for any sort of operational clout. They then put it on the shoulders of their employees to dig them out!

Explore other reviews about Cellular Sales

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Most people are in a good mood getting new phones.

Cons

Deal with a lot of people upset about their bill.

avatar
Cellular Sales Response
3mo
Thank you for taking the time to leave a review. We truly appreciate the time you spent with us and wish you continued success in your career!
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

avatar
Cellular Sales Response
5d
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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