Too much I hate personally - Mobile Expert Cellular Sales Employee Review

1.0
Jan 21, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no pros for me.

Cons

You do inventory every morning. I have no idea why cause sh*t is always missing and they charge you out for it if it was missing the day you did inventory. They never check the cameras or care to see what bad employees they have, they just charge you instead. Customer trades that you’ve dropped in a safe will just go missing and they’ll say you never dropped it in the safe and want to charge you for it. Employees try to take advantage of customers to make whatever sale they can because it’s 100% commission. You get paid hourly every 2 weeks and 1 commission check in the middle of the month. You have to make more in your commission than hourly to actually make a commissions check. They say full time but it’s a draft schedule and they go through each employee one by one to pick a shift of that week till they get back to the top again. If all shifts are taken before it gets back to you then you could be stuck with 24 or so. They always have someone that stands over your shoulder or pushes things on customers when they’ve already said no. Management will tell you to hurry up (while you’re with a customer!) to get to the next customer, as if you didn’t know the store was busy and people are waiting. They make you do outbound calls sometimes every day. Your coworkers will steal your sales or take your customer when it’s your turn all the time. They have an insane amount of meetings and they want you to get on video meetings even on your already scheduled day off.

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Cellular Sales Response
2y
Thank you for taking the time to leave a review. We take all feedback very seriously. We work hard to provide the training and tools to help all our team members succeed, and our highest priority is to be sincere and honest in our interactions with our clients and employees. We would like to learn more about your perspective. If you would like to continue the conversation, please contact us directly at nationalrecruiting@cellularsales.com. Thank you for being a part of our team, and we hope we can serve you directly.

Explore other reviews about Cellular Sales

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Most people are in a good mood getting new phones.

Cons

Deal with a lot of people upset about their bill.

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Cellular Sales Response
3mo
Thank you for taking the time to leave a review. We truly appreciate the time you spent with us and wish you continued success in your career!
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

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Cellular Sales Response
1w
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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