Run, Run FAST! - Sales Representative Cengage Employee Review

1.0
Mar 5, 2013
Recommend
CEO approval
Business Outlook

Pros

When the company was Thomson, it was wonderful! The management cared about their employees and worked with them. When APAX bought Thomson and spent millions to change name (as ridiculous as it is!) , it all started to go downhill...

Cons

Several things: 1. I was an overachieving sales rep and i got laid off with about 200 other employees, with ZERO warning. IN FACT, they told the people who got to keep their jobs BEFORE the ones let go. WHO DOES THAT? You don't think the close knit group of reps are going to talk. You are sorely mistaken. Most of those people were successful and the new upper management thought it would be a better idea to keep the rookies with zero publishing or Cengage experience. 2. They gave the people they "allowed" to keep their jobs HUGE raises and promise of large commission. 3. When laid off, zero explanation of why or how the decisions were made. All 200 of these people are out there trying to explain this to new employers and their only response is "you must've been a under performing rep, because they don't just let GOOD reps go." I can assure you they do! I was well over the mid-year goal and I still got laid off. 4. Read about the restructure Cengage is trying to do. Again, big, BIG trouble for this company. 5. 15-20% price increases within 60 days. Try to explain that to a prof and bookstore without management backing you up, other than to say "prices have increased..." 6. You are a competitor far behind Pearson and don't think you aren't. They have superior products, services, Reps and Marketing/Editorial. They are definitely the cream of the crop.

Explore other reviews about Cengage

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

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