Pros
healthcare coverage is decent, colleagues and co-workers are great. The mission is worthwile.
Cons
The CEO gets way into the weeds on every project, making all the critical decisions, but then talks out of the other side of his mouth about delegating responsibility down to middle management levels. It's not uncommon for project managers and senior managers to be berated and insulted on calls. The executives take most of the brunt of the wrath, shielding the employees from the lion's share of the abuse (hence why you see 5-star reviews here from the front-line workers). HR is aware of the situation but sits idly by and doesn't do anything. A culture of fear permeates through senior management. Quality employees have been fired or quit due to stress. Meanwhile, zero producers are sheltered while maintaining their pay and titles and shedding responsibility. It's not uncommon to see a director or senior director with more direct reports and responsibility than a VP, and the VP is getting paid considerably more for doing less. There is a lot of red tape and bureaucracy—meetings after meetings for the most minor decisions. The CEO and COO will arbitrarily make technical decisions that alter projects without a complete understanding of the ramifications of their choices. The tech stack is old. The CIO and CFO shops run more like a mom-and-pop business than a company of 500 people. HR and the executive board look at the CEO's verbal abuse and do nothing. Pay is less than industry standards.