Listening Tour was a "bait and switch" event - Social Worker CenterWell Employee Review

Have you ever participated in a "listening tour" thinking it was intended to give the employees the time to talk and leadership "listen" only to find out that it is an exercise of control where leadership does all of the talking and the staff are to sit quiet and listen? This happened in our Area last March and in one office the local supervisor spoke up with some concerns that the staff had and she was immediately degraded and belittled in front of the group and then was brow-beaten for the next few weeks until she had no choice but to resign. It was a shame. 90% of the staff resigned after that. Patients received very inconsistent care for several weeks. New leadership did not have the same experience as the previous team. So sad.