1.0
Jun 12, 2023
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
The slight pro is being able to help someone who is in crisis, but the QA person will nitpick your call and tell you everything you did wrong.
Cons
Micromanaging of adults is ridiculous. We are not 5 year olds, but are treated as though we are. Policy changes daily through Excel, hard drives or through e-mail. If you don't use the most up to date policy, you risk being fired. Do NOT ask anyone questions as management wants a warm body to fill a seat and be robotic. They say "team," but there is no team. No one is on your side. There is extremely high turnover, and the company does not want to retain employees.