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Central City Concern

Engaged Employer

A great concept that's trying to do too much - Anonymous employee Central City Concern Employee Review

3.0
Mar 21, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working on a fantastic, friendly team. Love how easy it is to refer patients to other services and get them wraparound care. And I love how much the organization genuinely wants to help others. You won't find a more compassionate group of people.

Cons

CCC sees how much need is out there and understandably wants to make it better, but they don't realize that they have to protect their clinicians if they're going to make a difference. They keep loading their substance use counselors up with higher and higher caseloads, diminishing the ability to give quality care. My team is burned out and exhausted. Caseloads are way too mixed in terms of acuity; you get the level 1 people who just need a tune-up who are in group with the level 3.5 people with severe PTSD, TBIs, and behavioral issues. This is workable when you have a caseload of 15-20 and can really work with each person to reduce triggers and reactivity, but once you get to 35 all you can do is just hope you make it through the next two hours without anything getting set on fire.

Explore other reviews about Central City Concern

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple sites Tasks are refreshed daily

Cons

Travel expenses reimbursed inappropriate Lack of support when off site

4.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers with good compensation.

Cons

Uncertainty at the senior leadership level (which often led to miscommunications).

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