Pros
Meaningful work supporting first-generation, low-income, and differently abled students through the TRIO SSS program. A strong sense of teamwork and a collaborative, family-like environment developed among the Academic Coach Coordinators and Administrative Assistant, ensuring students received consistent support, progress tracking, and access to educational enrichment opportunities.
Cons
The leadership style of the Director of the TRIO SSS program created a restrictive environment where innovative ideas and new opportunities were often discouraged—particularly when they shifted attention or credit away from the Director. Additionally, there appeared to be gaps in the Director’s understanding of key responsibilities, which were sometimes obscured by overly complex language or inconsistent communication. Also, the role was grant-based.