Awful company to work for. - Customer Service Representative Central Transport Employee Review

Thank you for reaching out to provide your thoughts. As you know, Customer Service is a critical role to all companies, and ours is no exception. We have always felt that one of the greatest strengths of that department is their close knit nature, and the friendships that develop there. Additionally, we take great pride in the weeks of training, and the constant continued agent education that takes place as agents advance and take on more responsibility. We are always seeking to improve our internal education processes, so if you have not yet done so already, please work with your supervisor and manager to provide them ideas and suggestions you may have. We hope that if you feel you are ready for more responsibility, you speak with your leaders about it, as well as your concerns over the furniture and your assertion that you should lie to customers. As you know, Human Resources is always available for discussion, and you can contact them via phone, email, or simply walk down the hall. We would hope that you provide us the opportunity to address your concerns and work towards a successful resolution which would benefit both you and the company as a whole.