Not worth the frustration. - Ops Supervisor Central Transport Employee Review

Thank you for taking the time to write your review - we always appreciate feedback and like all companies, are always seeking to improve. Because you stated your location is Wyoming (and we do not have a terminal there), we can only infer that you prefer to remain anonymous in this forum, but we hope that prior to leaving you took the opportunity to discuss your concerns and frustrations with your immediate supervisor, Divisional Vice President, as well as Human Resources as they could have answered all of these questions and addressed your concerns. It is true that during heavy volume times (end of month, end of quarter, and heavy new business) there is sometimes a need to work additional hours in order to service the customer. This is standard throughout our industry, and as you know, our terminals and our General Office will always work diligently together for our customers. Because of this, and because we want to remain an industry leader, we consistently research our rates of compensation and make sure that we remain competitive in that arena. As you are aware, in the past two years, we have heavily reinvested in our infrastructure - including multiple facility openings, upgrades and major renovations. Additionally, we have purchased over 1600 tractors and trailers, with future purchases in the works. We hope that if any of the equipment at your facility required repair, you followed proper notification procedures so that the problems were promptly addressed. We are very disheartened to read that you believe employees are called 'bodies'. Quite simply, nothing could be further from the truth, and the attrition rate is simply not anywhere near as high as you state. Again, we hope that you addressed these concerns prior to leaving and sought clarification from those who could provide it. Thank you again for reaching out, we appreciate you taking the time to contact us, and wish you the best of luck with future endeavors.