Perfect Career and Family Life Balance - Account Success Manager CentralReach Employee Review

5.0
Jan 9, 2020
Recommend
CEO approval
Business Outlook

Pros

This is by far the best company I have ever worked for. CentralReach and its senior leaders show true care and respect for their employees. They truly understand the concept that your employees are really your first customers. Ever since I started last April, I know I made the right decision for me and my family. The company has a low key/friendly environment. That doesn't mean that we don't work hard and that we are not held accountable. However, you work with peace of mind and knowing you have the support of your peers. Everyone really works together. The benefits are excellent. The CEO and the senior managers are 100 % approachable. I feel blessed with the opportunity to belong to the CR family. I hope to stay for many years to come.

Cons

For me the only con (not the company' s fault) is that I live in Miami and the location is in Pompano Beach so it's a drive. I am hoping to solve this soon enough by relocating closer to the area.

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CentralReach Response
6y
We truly appreciate everything you and the rest of our growing team does every day and all the hard work that goes into having a positive impact in the ABA industry. Thanks to contributing to our mission-driven culture and sharing your feedback here for others!

Explore other reviews about CentralReach

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

1.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

2
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CentralReach Response
1w
Thank you for taking the time to write a review. We wish you all the best.
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