Toxic Environment - Account Manager CentralReach Employee Review

1.0
Mar 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, PTO, Nice Parking

Cons

CentralReach is a parent company. Billmax/Bronco Billing hides under the guise of a decent IT company but they are nothing more than a cheap medical billing company that harasses their employees to the point of fraud in order to get claims paid. Do not work for these people. You are micromanaged to death, management is disrespectful and does not care about you. I have worked in this industry for 25 years and this is the worst place I have EVER worked.

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CentralReach Response
5y
We are sorry to hear that you feel this way and we hope that you took the opportunity to express your concerns while you were an employee of CentralReach. We appreciate your feedback and wish you the best of luck.

Explore other reviews about CentralReach

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

1.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

2
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CentralReach Response
1w
Thank you for taking the time to write a review. We wish you all the best.
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