Run - Billing Associate CentralReach Employee Review

1.0
Jan 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. Working remotely.

Cons

Racism, Favoritism. BillMax has all new management on a power trip. No real leadership so issues get brushed under the rug. Alot of turnover. Possibly on a hand full that have been there long.

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CentralReach Response
4y
Hello. We are sorry to hear that you feel this way and hope that you take the opportunity to express your concerns to our leadership team, our doors are always open. As a business, we strive to provide an equitable environment for all of our employees and would like to be informed if that is not being felt within individual teams.

Explore other reviews about CentralReach

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

1.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

2
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CentralReach Response
1w
Thank you for taking the time to write a review. We wish you all the best.
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