A Company That Cares - MEDICAL BILLING CentralReach Employee Review

5.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

CentralReach is run by leaders that value and care for their team members. We are not just a number or a person to complete a job, the leaders care about who we are as individuals. They take the time to listen to us to better the company culture and make adjustments to make sure they are doing what is best for the company and the employees. With the remote hybrid model we get to work from home on Monday's and Fridays, while being the office in the middle of the week. It gives us the balance of working from home while still having days in the office to colloborate across the teams. You never feel like you are bothering anyone and everyone works together for the common goal. Leadership is transparent on goals for the year and provides updates on a regular basis so everyone can see the progress and adjustments when needed.

Cons

Growth at a fast pace has made it hard to stay on top of hiring leaving some areas short staffed while the HR team continues to hire for open roles.

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CentralReach Response
3y
Thank you for taking the time to provide your feedback, we really appreciate it!

Explore other reviews about CentralReach

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

1.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

2
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CentralReach Response
1w
Thank you for taking the time to write a review. We wish you all the best.
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