Great culture, laid-back onboarding process - Anonymous employee CentralReach Employee Review

5.0
Sep 25, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

•Welcoming environment: everyone is friendly and supportive from day one and will check in often to ensure you’re acclimating to the role •Calm onboarding experience: the first 90 days are truly designed for training and mentorship. CentralReach wants you to use your first few weeks to study and absorb as much as you can. This makes the onboarding process relatively stress-free. There is no expectation to immediately jump into your role or “know it all.” Respect: everyone is there to support you - as needed. You are given plenty of autonomy over your tasks and schedule and are treated as a professional regardless of how much previous experience you have with CentralReach

Cons

Pay: a slight con; pay and benefits are great but could always be better! However, the opportunities for growth are apparent and managers set intentional goals to ensure staff are progressing

avatar
CentralReach Response
1y
Hi There, Thanks so much for your review. We appreciate the feedback!

Explore other reviews about CentralReach

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

1.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

2
avatar
CentralReach Response
5d
Thank you for taking the time to write a review. We wish you all the best.
See reviews by: Helpful|Rating|Date|All