Great at beginning, Sour towards the end - Sales CentralReach Employee Review

2.0
Nov 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid, Pay, Some travel. Excellent work/life balance.

Cons

Onboarding was a joke. They give you death by PDFs to learn the products and "figure it out on your own". I desperately would ask my manager for help or clarification. They said they would get back to me on all of it, then never would. On remote days, manager would take hours to reply back. Communication is off. There are favorites. It was very cliquey. HR is also NOT your friend here- remember they are there to protect the COMPANY. It's a corporate job- HR does not care about you. Remember that!

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CentralReach Response
1y
Thank you for your review. As always, we'd appreciate the chance to discuss your concerns in more detail. Our leadership and HR teams are dedicated to maintaining an open-door policy and truly welcome input from employees on how we can improve.

Explore other reviews about CentralReach

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

1.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

2
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CentralReach Response
6d
Thank you for taking the time to write a review. We wish you all the best.
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