Set up - Anonymous employee Century Services Employee Review

Hello, Thank you for taking the time to provide feedback. We are currently in a growing phase for Century, and as we continue to expand, we must implement new policies and procedures that are the foundation of growth here at Century. As we're sure you can imagine, the firm has to change processes when it goes from 80 people to 160+ people in less than 2 years time to ensure uniformity across the board. While we are attempting to put these new procedures in place, it may mean multiple meetings with the team to ensure the new policy is understood and used as it should be especially if we find procedural issues with a specific employee or even the entirety of the team. We are sorry to hear that this role has negatively impacted your mental health, but we see that you are still a current employee of the team. We ask that you bring these issues to the attention of either your Management team or HR if you are not comfortable sharing it to your Mgmt team. While we do our best to proactively search for solutions, we rely on the team to bring issues to the forefront as they are the ones on the frontlines, working with clients, and working with the new procedures put in place. We are dedicated to bettering our processes here at Century to ensure that our clients and our employees are equally taken care of! We hope to hear from you soon regarding your specific concerns, so we can begin to resolve the issues together! We hope you have a lovely day, and the team is here for you! Do not hesitate to come to HR if we can provide any further assistance regarding your mental health as well.