Poor management and cannot recommend to work at Cerence - Software Developer Cerence AI Employee Review

1.0
Mar 3, 2022
Recommend
CEO approval
Business Outlook

Pros

There is no pros at this company, Very few managers will actually do the work and communicate to their employees. The only benefit is you can work from home even after the pandemic, and again that depends on your manager. I am just one of the lucky one.

Cons

I've been at this company for quite some time, I can see it deteriorate since the spinoff from Nuance. There is a lot of mismanagement, and last minute planning that overwork the developers. If there is a change of process or the workflow, managers would not let make you aware of this process, let you stranded off alone and let you deal with the crisis. One of my previous manager made a lot of fake promise and gaslighting you. This actually happen across all department. When you mention we should add unit, integration and end-2-end testing to a service that actually showcase to the customers so we won't see any hiccups during a demo, you are blatantly disregard of your opinion and order you to add features I dread with newcomers knowing there is a literally no documentation and on-boarding process is hard. I do hear complain from newcomers and that give bad impression on the company. Reviews that are coming from developers truly reflects the reality of this company. Many of my peers share the same sentiments. I can no longer recommend for this company, you have to fight hard to be heard. Loyalty is not rewarded and there is no recognition; it shows with lots of people leaving the company. 95% of management is all talk no show.

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Cerence AI Response
4y
Thank you for taking the time to share this candid feedback. We are constantly evolving and growing, including recently implementing new training and development programs for new hires and looking at ways to improve our project planning. We encourage you to share your personal experience with your HR business partner so we can find ways to improve together.

Explore other reviews about Cerence AI

5.0
Jul 21, 2023
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

It's a good learning experience

Cons

I haven't found anything yet

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Cerence AI Response
2y
Thank you for leaving a review! Our global internship opportunities are a great opportunity to learn from and work with an incredibly innovative and fun team around the world. We're happy to hear you've found your experience valuable and are lucky to have you with us.
3.0
Apr 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, I enjoyed my experience at Cerence. I learned a lot, grew significantly, and met many great people from around the world.

Cons

The number of reorganizations and layoffs took a huge toll on the company culture and morale. The company's vision and strategy was hard to pin down as well, which made my job more challenging in a less than ideal way. It was also frustrating that the tuition reimbursement advertised upon signing was actually dependent on department budgets and discretion, so I never had the chance to use it.

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Cerence AI Response
2mo
Thank you for taking the time to share your experience at Cerence. We’re glad to hear that your time here supported your growth, learning, and connections with colleagues around the world—those relationships and development opportunities are things we value deeply. We also recognize how challenging periods of organizational change can be for morale and culture. Your feedback about clarity of vision and strategy is heard, and it’s an area we continue working to strengthen through more consistent communication. Feedback like this helps inform improvements and we value your perspective and wish you continued success in the next chapter of your career.
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