Pros
Truly innovative product with real potential to completely change care paradigm forever. Benefits are solid, people are very smart, and a lot of employees genuinely care about the mission.
Cons
Day-to-day is constant crisis mode. Everyone is hair on fire, all the time, and a lot of it comes down to the CEO's management style built on chaos and whiplash. There’s no clear direction or strategy. It’s “throw stuff at a wall and see what sticks,” except you or your team is the wall.
The executive turnover / resignations tells the story better than any internal memo ever will. Chief People Officer lasted a few months. Chief Business Officer lasted about a year. Several VPs and/or Heads of important functions have also turned over very quickly. That’s not “a few bad hires”. That’s a pattern. If your job requires dealing with the CEO regularly, you will be asked for the near-impossible, you will sprint nonstop, and when you inevitably can’t hit an ever-moving target, you’ll be blamed for it.
If you’re more junior level and insulated from the top, it can be a decent place to work. Smart coworkers, good intentions, and real passion for the mission. But at the mid-levels and up, once you’re consistently exposed to the CEO and her enablers, engagement drops off a cliff and the job becomes miserable. The culture turns into survival.
If you’re considering a Director + role here, do not. Stay far, far away.
