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Change Healthcare

Acquired by Optum

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Challenging and Frustrating Environment - Director of Finance Change Healthcare Employee Review

2.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

I have lots of flexibility as to where and when I work so long as deadlines are met and I am responsive to requests for information.

Cons

The finance team is spread thin and stretched to the limit. Leadership knows this, but only throws crumbs at the team as an offset. They are do not give bonuses for working long hours under difficult circumstances, it's just expected. Merit increases are rarely even 3%, promotions are hard to come by.

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Change Healthcare Response
8y
As you may have heard from the Finance team leadership, we have constantly sought to reduce the demands on the Finance team this year and into FY19, because we recognize the existing demands are significant. The Finance executive team met recently to see which projects could be postponed to reduce the workload, but given the new systems we are implementing and regulatory changes (like the new revenue recognition rules), there weren't a lot we could postpone. I know our CFO and his team are focused on this challenge. As you may know, we have brought in a substantial number of external experts to work on these one time projects alongside our Finance department team members (e.g., ERP) to lighten the workload on our team members during this "surge" period. I hope you can engage directly with the Finance leadership team through department meetings, one-on-one skip level meetings or through posts (anonymous or otherwise) on our internal social network to address your concerns. Thanks for posting.

Explore other reviews about Change Healthcare

2.0
May 8, 2018
Recommend
CEO approval
Business Outlook

Pros

The one thing CHC has going for it is that they have a really good education department. They will pay to get you up to speed with modern technology and programming languages. From mobile development to full stack web development to data science. If you want to learn it and it's used with in the company (most of it is) then they will pay to get you educated.

Cons

The last few years here have seen a serious decline in culture. It used to be that employees had a sense of where the company was going. What the executives were planning and why. That is not the case anymore. It used to feel as if CHC wanted to disrupt the industry and bring about serious change and improvements. Now it's all about appearing as profitable as possible. Health benefits decrease every year. Yearly raises were postponed so the company would appear more profitable. There used to be events to and office meet and greets designed to give this very large company a small company feel; and it worked. It used to feel like the executives wanted every position to be a desirable position but that has faded away and over all moral is low. There are pockets of it here and there. There are still very good, very engaged mid-level managers who still seek to keep their employees to be engaged. Overall, I wouldn't recommend working here at this time.

14
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Change Healthcare Response
7y
Thank you for taking the time to provide us with this feedback. Culture has and will continue to be one of our guideposts as an organization. We hope that since your review you have seen some significant, positive changes.
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