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Change Healthcare

Acquired by Optum

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Disappointing - Director Change Healthcare Employee Review

2.0
May 3, 2018
Recommend
CEO approval
Business Outlook

Pros

My business unit includes majority legacy McKesson Technology Services and some legacy Change. Great staff and management in my business unit.

Cons

Disjointed communication, poor integration processes. Too much "running around like chickens with our heads cut off". Embarrassing disarray in merging systems. Large lay-offs last year Merit raises delayed this year.

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Change Healthcare Response
7y
Thank you for your feedback. We are glad you like your team and your management. We hope that by now a lot of your concerns have ironed themselves out. A merger at the scale of ours is bound to have some hiccups. If you still have concerns, we recommend you share those with leadership so that they may be appropriately addressed.

Explore other reviews about Change Healthcare

2.0
May 8, 2018
Recommend
CEO approval
Business Outlook

Pros

The one thing CHC has going for it is that they have a really good education department. They will pay to get you up to speed with modern technology and programming languages. From mobile development to full stack web development to data science. If you want to learn it and it's used with in the company (most of it is) then they will pay to get you educated.

Cons

The last few years here have seen a serious decline in culture. It used to be that employees had a sense of where the company was going. What the executives were planning and why. That is not the case anymore. It used to feel as if CHC wanted to disrupt the industry and bring about serious change and improvements. Now it's all about appearing as profitable as possible. Health benefits decrease every year. Yearly raises were postponed so the company would appear more profitable. There used to be events to and office meet and greets designed to give this very large company a small company feel; and it worked. It used to feel like the executives wanted every position to be a desirable position but that has faded away and over all moral is low. There are pockets of it here and there. There are still very good, very engaged mid-level managers who still seek to keep their employees to be engaged. Overall, I wouldn't recommend working here at this time.

14
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Change Healthcare Response
7y
Thank you for taking the time to provide us with this feedback. Culture has and will continue to be one of our guideposts as an organization. We hope that since your review you have seen some significant, positive changes.
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