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Change Healthcare

Acquired by Optum

Is this your company?

The Stockholm Syndrome is real - Systems Engineer Change Healthcare Employee Review

1.0
Jul 10, 2018
Recommend
CEO approval
Business Outlook

Pros

The coffee was free and the air conditioning cool.

Cons

The C level tried to paint the McKesson merger as something good for the Nashville employees. Those of us with any marketable talent whatsoever peace'd out and left for greener pastures (BYE CHATTER!!). I'm now sipping tea while watching the burning rats jumping and being tossed from the USS Change and asking the universe why... Why would they believe the "our team won't be affected" line? What malevolent cognitive bias could cause someone to have more loyalty for a company that would replace them with a shell script in a heartbeat than they do for their own family? Leaving that cesspool of political backstabbery was, hands down, the best professional decision of my life. I make loads more money now, and actually enjoy going to work everyday! I'll put my advice to management below, but first I'd like to give some advice to those still at CH. LEAVE! You are better than this. There are some great healthcare companies in Nashville that will treat you like a human being, not human capital (sounds like cattle for a reason).

Explore other reviews about Change Healthcare

2.0
May 8, 2018
Recommend
CEO approval
Business Outlook

Pros

The one thing CHC has going for it is that they have a really good education department. They will pay to get you up to speed with modern technology and programming languages. From mobile development to full stack web development to data science. If you want to learn it and it's used with in the company (most of it is) then they will pay to get you educated.

Cons

The last few years here have seen a serious decline in culture. It used to be that employees had a sense of where the company was going. What the executives were planning and why. That is not the case anymore. It used to feel as if CHC wanted to disrupt the industry and bring about serious change and improvements. Now it's all about appearing as profitable as possible. Health benefits decrease every year. Yearly raises were postponed so the company would appear more profitable. There used to be events to and office meet and greets designed to give this very large company a small company feel; and it worked. It used to feel like the executives wanted every position to be a desirable position but that has faded away and over all moral is low. There are pockets of it here and there. There are still very good, very engaged mid-level managers who still seek to keep their employees to be engaged. Overall, I wouldn't recommend working here at this time.

14
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Change Healthcare Response
7y
Thank you for taking the time to provide us with this feedback. Culture has and will continue to be one of our guideposts as an organization. We hope that since your review you have seen some significant, positive changes.
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