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Change Healthcare

Acquired by Optum

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Great team atmosphere, cutting edge tech, optimized for remote work - Program Manager Change Healthcare Employee Review

5.0
Dec 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Very happy with my experience so far at Change; the company has gotten some noticeably negative reviews over the past couple years (many due to changes with M&A activity and organizational shifts with the pandemic), but it's obvious leadership is empathetic and working toward a better employee experience. The culture of my team is phenomenal, everyone shares and collaborates and encourages each other to speak up and bring new ideas. The work is fast-paced, but a good balance of team meetings and independent work, and the company has done a great job shifting to a remote workforce. I am impressed with the amount of resources available for personal learning and development available from day one, and the emphasis on creating inclusive communities using Resource Groups, team building, etc. The schedule is flexible and work-life balance is great. The company has a lot of options for benefits for those seeking to get the most out of large company benefits. I would recommend working at Change Healthcare, with an understanding/patience that it's a large company going through a ton of growth and change but the future outlook is bright!

Cons

It's a large organization, so it's often hard to understand what other teams/roles across the company are like, what they're working on, etc., so I would suggest more of a full organizational overview and simplification during onboarding to help understand how all teams work in cohesion and what are the current big projects and high impact areas for the larger community.

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Change Healthcare Response
4y
Thank you so much for taking the time to leave such a detailed and thoughtful review. We genuinely appreciate your feedback. It's great to see all of your pros for working here! The culture of collaboration and support is our main goal, and it's so great to see that this is coming through. We would encourage you to check out Mainstreet for more information on other teams and roles, as this was an outcome of our Employee Experience initiative this year to provide more information and connect team members no matter their role! Again, thank you so much for taking the time to share your thoughts!

Explore other reviews about Change Healthcare

2.0
May 8, 2018
Recommend
CEO approval
Business Outlook

Pros

The one thing CHC has going for it is that they have a really good education department. They will pay to get you up to speed with modern technology and programming languages. From mobile development to full stack web development to data science. If you want to learn it and it's used with in the company (most of it is) then they will pay to get you educated.

Cons

The last few years here have seen a serious decline in culture. It used to be that employees had a sense of where the company was going. What the executives were planning and why. That is not the case anymore. It used to feel as if CHC wanted to disrupt the industry and bring about serious change and improvements. Now it's all about appearing as profitable as possible. Health benefits decrease every year. Yearly raises were postponed so the company would appear more profitable. There used to be events to and office meet and greets designed to give this very large company a small company feel; and it worked. It used to feel like the executives wanted every position to be a desirable position but that has faded away and over all moral is low. There are pockets of it here and there. There are still very good, very engaged mid-level managers who still seek to keep their employees to be engaged. Overall, I wouldn't recommend working here at this time.

14
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Change Healthcare Response
7y
Thank you for taking the time to provide us with this feedback. Culture has and will continue to be one of our guideposts as an organization. We hope that since your review you have seen some significant, positive changes.
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