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Change Healthcare

Acquired by Optum

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Used to be good, now in 100% turmoil within Nashville IT - Director Change Healthcare Employee Review

1.0
Sep 27, 2015
Recommend
CEO approval
Business Outlook

Pros

You can learn about cloud computing and other newer technologies. Great for padding your resume with good and useful knowledge.... Annual employee BBQ and Christmas party that are highly encouged not to miss.

Cons

Older (higher paid) workers are put on performance improvement plans to eliminate headcount/costs when budgets get tight as they are now. Look around for older IT workers when interviewing there. Only find a couple... You'll not receive severance pay even after several years of good written performance reviews and department forced rankings. High annual employee turn over rates (25% in some business units) ... only a few people last more than a few years - consider this as a good stepping stone to the next career step for yourself. . Nashville IT generally unappreciated by local exec IT who expects a zero work-life balance. Several of us worked 65-70 hours/week on projects with next to zero senior local senior IT management appreciation. Application conversion to cloud is going poorly so ask lots of questions during your interview or you can be the assigned scapegoat if you do ask a question. Other non-IT business units are much, much better working environments.

Explore other reviews about Change Healthcare

2.0
May 8, 2018
Recommend
CEO approval
Business Outlook

Pros

The one thing CHC has going for it is that they have a really good education department. They will pay to get you up to speed with modern technology and programming languages. From mobile development to full stack web development to data science. If you want to learn it and it's used with in the company (most of it is) then they will pay to get you educated.

Cons

The last few years here have seen a serious decline in culture. It used to be that employees had a sense of where the company was going. What the executives were planning and why. That is not the case anymore. It used to feel as if CHC wanted to disrupt the industry and bring about serious change and improvements. Now it's all about appearing as profitable as possible. Health benefits decrease every year. Yearly raises were postponed so the company would appear more profitable. There used to be events to and office meet and greets designed to give this very large company a small company feel; and it worked. It used to feel like the executives wanted every position to be a desirable position but that has faded away and over all moral is low. There are pockets of it here and there. There are still very good, very engaged mid-level managers who still seek to keep their employees to be engaged. Overall, I wouldn't recommend working here at this time.

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Change Healthcare Response
7y
Thank you for taking the time to provide us with this feedback. Culture has and will continue to be one of our guideposts as an organization. We hope that since your review you have seen some significant, positive changes.
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