Pros
They actually have good pay and if they followed their own SOPs and guidelines good advancement opportunities. They treat the animals well because that is the right thing to do and it is their business. There are tons of breaks, basically whenever you want and plenty of people show up late and leave early. So, you only work like seven hours a day and get paid for eight. There are paid holidays and if you work on Thanksgiving or Christmas, food is provided, usually from Boston Market. They do take care of their employees and give lots of room for error.
Cons
Unfair treatment of employees, supervisors are incompetent. I understand their hands are somewhat tied and they cant make a decision without corporate but why are they needed then? Employees are lazy, disrespectful, rude and selfish. While some are busting a hump in the back, others are sleeping at their desk as a supervisor walks by and says nothing. If you are lazy, great place to work. If you work hard, run for the hills!! The drama makes the pay not worth it.