Okay place to work that is Very Ethical. - Anonymous employee Charles Schwab Employee Review

2.0
Oct 22, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good health benefits and vacation accrual system. Schwab is also a good place to start your career, become familiar with corporate culture and gain skills and experience.

Cons

Poor salary, lack of effecient and effective communication of company strategy from the director level down. My experience has been that some Directors and Senior Managers with direct reports do a poor job of helping lower level employees think strategically and map their roles and responsibilities back to the overall company goal and objective. Organizational structures sometimes do not make any sense from a business perspective. Be prepared to have your ideas, recommendations and entrepreneurial zest ignored unless you are in a Senior Manager or Director Level position and above. You have to really speak up to be heard.

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great community, lots of fun events and work life balance

Cons

Is slow and feels like a retirement job

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Paycheck comes on time most weeks -8% 401k match is very competitive

Cons

-Raises our very low. The “exceeding expectations” raise has been around 3% for the last three years, which is under inflation. -AI is used as the primary way of grading performance, however the way that this AI grades is kept secret from us doing the work. You can have great feedback from client but if the AI scores you low, you will be written up/fired. - Client data entry and account operations have been outsourced to low-quality processors India. Every single day you will deal with issues because of how much sloppy work is being done. There is no follow up or problem-solving regarding these errors, they are just a fact of life at Schwab, and you need to double check pretty much everything being done here. -Most members of leadership, when sharing their personal story, will share that Schwab was their second choice. They call someone who has left Schwab and then come back a “schwabarang” and many members of leadership are Schwabarangs. This can easily be felt in the nature and character of the leadership where the focus is on KPI numbers and keeping costs as low as possible over any kind of improvement of operational effectiveness

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