stay away from Charles Scwhab redundant work sites -carbon copy departments in more than one location. - Securities Specialist Charles Schwab Employee Review

2.0
Nov 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Its been in business for many years.

Cons

Little understanding from Management. Management choices are INSANE. My boss literally did not have any experience regarding the department basics or how to manage. You will never believe it in a million years. This guy was hired to clear physical securities ---he did not know one thing about physical securities.....

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great community, lots of fun events and work life balance

Cons

Is slow and feels like a retirement job

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Paycheck comes on time most weeks -8% 401k match is very competitive

Cons

-Raises our very low. The “exceeding expectations” raise has been around 3% for the last three years, which is under inflation. -AI is used as the primary way of grading performance, however the way that this AI grades is kept secret from us doing the work. You can have great feedback from client but if the AI scores you low, you will be written up/fired. - Client data entry and account operations have been outsourced to low-quality processors India. Every single day you will deal with issues because of how much sloppy work is being done. There is no follow up or problem-solving regarding these errors, they are just a fact of life at Schwab, and you need to double check pretty much everything being done here. -Most members of leadership, when sharing their personal story, will share that Schwab was their second choice. They call someone who has left Schwab and then come back a “schwabarang” and many members of leadership are Schwabarangs. This can easily be felt in the nature and character of the leadership where the focus is on KPI numbers and keeping costs as low as possible over any kind of improvement of operational effectiveness

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