Schwab is a great place to work. - Director Charles Schwab Employee Review

5.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Schwab is a corporation with a "heart" and it's focused on doing what's best for our clients. I work with great people who know what they're doing, care about each other and treat each other with respect. I feel that the work I do is important and valued. The company wants and listens to feedback from its employees and makes changes based on what employees have to say. We know that if we keep our clients' needs first and foremost, everything will take care of itself. We have shown that we can adapt to a changing business environment and still live out our values.

Cons

Expectations are very high, and the work load can be crushing at times. We're working hard to overcome working in "silos" where people focus on their own world or business unit and don't think about of what they're doing on the impact on the firm as a whole. That can be hard for people or work groups who are used to getting whatever they want.

Explore other reviews about Charles Schwab

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent launch point for a successful career in finance Opportunity for promotion GREAT colleagues Managers are amazing Meaningful professional development time: Schwab is huge and there are lots of departments you can have very successful careers in. There are coaches you can speak to for career guidance, and you are allocated a certain number of hours per quarter to explore/think about/develop your career. Good work life balance NO COLD CALLING

Cons

Inbound call center role with many different KPIs. It can be difficult to consistently meet all of them month over month, but if you do, you will be rewarded. You will be expected to put out fires for upset clients, which doesn't happen too often, but can be difficult. Licensing exams are usually a condition of employment depending on which call center you work in. The exams are not easy and some struggle to pass them.

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Charles Schwab Response
2w
Thanks for the balanced review. Growth and development remain priorities, and it is good to hear you have seen that firsthand. It’s great to see the support from managers, strong colleagues, and the career development resources making a difference. Client-facing roles can be demanding at times, and supporting employees with resources remains a focus. Feedback that highlights both strengths and gaps gives a more complete picture. We will make sure this input is shared through the right channels.
5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-I did not know anything about finance, just had sales experience to my name and an open mind to learning and they took me in and tought me so much. -Benefits are top tier, from the basics to some that you didn't know they even existed. -They give you 8 hours a quarter for personal development. -Good pay without even including bonus or language add ons. -You will learn a LOT -

Cons

-2 year role commitment -Very corporate so might not let be your true self in the job with peers.

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