Pros
A good place to start and get you licenses. A company with Integrity. But, ffter you have learned the markets and how they are driven, please update your resume because you will then fall into the "go to work and then come home" mentality. By that I mean, that you begin to lose your creativity and willingness to participate since you will no longer be treated with respect. Working in a call center has been compared to working in a factory. If you do not want to be a Manager, then your career path is not nearly as bright as those who do. This leads to bright, industrious, faithful employees being managed by young, unknowledgable employees and an end product of brain drain of the experienced personnel.
Cons
Schwab has turned from a company that placed clients first and employees second to a company that treats it's employees as if they were a dime a dozen. If you won't say "I can help you with that" like a good robot, we will replace you with one who will. I don't care how long you have been here. It is totally a call center atmosphere and until current middle management changes or upper management sees the results of the plan, see brain drain above, Schwab will not change, especially since Chuck has turned over the reins. In the past, Schwab was a firm to look to retire from, now use them before they use you and get out.