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Charlie’s Produce

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Multiple Company Policy Violations - Customer Service Representative (CSR) Charlie’s Produce Employee Review

1.0
Nov 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Free produce from re-pack area, a small handful of good people who work there. Okay pay rates, decent benefits, really good alternative benefits for schooling.

Cons

Toxic work environment. Does not follow company policies when reporting coworkers for violating policies or for bad behaviors. Allows people to work who with machinery that fall asleep on shift and are under the influence of drugs while on shift. No regards to employee safety. One person running two separate departments who is related to customer service individuals. Open door policy is a joke. Retaliation against the person complaining or reporting incidences to their supervisor/managers goes unchecked and creates hostility amongst other workers. Malicious gossiping by certain employees daily/nightly. Information that is supposed to be confidential with management gets spread through out the office. Upper management does not care about the well being of their employees and over works them. Extremely short staffed in their warehouse to the point employees are working 150 plus hours per pay period or more. Revolving door for employment, sometimes in less than a week of being hired.

Explore other reviews about Charlie’s Produce

5.0
Aug 24, 2025
Recommend
CEO approval
Business Outlook

Pros

People are friendly, management team makes great decisions for what is best for the company and it's employees long term. Great place to build a retirement. Great growth within the company.

Cons

No cons that I can think of.

1.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Selling fresh fruits and vegetables is fun! ESOP is just the dangling of the carrot. Seems to be the new corporate buzz word.

Cons

No culture or core values. And yes, what makes them amazing is the people! But at which company is that not the case? Inconsistent job titles, responsibilities, systems and disciplinary actions across all divisions in the company. No transparency or explanations as to why things are the way they are. Slow to adapt to changing technology landscape. Family company, but are all the in-laws and cousins the right fit for all the roles? They might be the largest private wholesaler on the West Coast but that hasn't created any purchasing power to be used as an advantage. With Co-CEO's, half divisions run one way, the others another way. Very fragmented structure. HR is not there to support employees, purely to protect senior staff/executives and company. "Too many Chiefs, not enough Indians."

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