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Charlie Health

Is this your company?

Would not wish this workplace on my worst enemy. - Anonymous employee Charlie Health Employee Review

1.0
Jan 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Trust the negative reviews no matter the position, the positive ones are written by talent to make it easier to hire. I read these reviews before coming here and thought “it’s always the scorned employees that write the bad reviews,” but if you listen to any of these at least trust this one. Working here will ruin your career and will leave you in a worst place than when you came here. I promise you, your current employer is better than here. I can positively say my mental health has NEVER been worse and I work for a freaking mental healthcare provider. This company will use the mission to lure in good employees and then will run you into the ground or will fire you before you even know what happened. KPIs are the only thing determining your job security. If you miss your numbers one month, you are immediately put onto a PIP and then subsequently fired - no ifs ands or buts. They are so PIP-happy here that I know employees that have been put onto and taken off of performance plans 3-4 times in less than a year. Even the therapists here are overworked and overwhelmed with an immense lack of support. Do not let the mission fool you, it’s better to just pass on any position here.

Cons

The list is endless. Other than the poor management, endless turnover, and severe lack of work life balance - the constant process changes take the cake. I know that is common for startups, but if you question the change at all you are immediately looked down on by management and your “mission-alignment” is questioned. There’s a reason the majority of people employed here end up being here for a short amount of time. Do not make the same mistake I did.

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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