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Charlie Health

Is this your company?

Do not work here! Listen to the negative reviews! - Recruiter Charlie Health Employee Review

1.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work with laptop provided

Cons

Any positive reviews for Charlie Health’s talent department are current leadership trying to off set the abundance of negative reviews and incentivizing current employees to do the same. Do not work here. Listen to the negative reviews! It is almost guaranteed you will regret accepting a role with Charlie Health. Unfortunately, the worst my mental health has ever been was working for this mental health company. PIPs constantly threatened and extremely unrealistic KPI expectations. Several subjective reasonings for not moving forward with great candidates. An extremely dehumanizing candidate experience. Any concerns or questions about company culture are directed back to if you care about the mission enough. Not working at Charlie Health anymore has made my life so much better.

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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