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Charlie Health

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Poor leadership and high turnover in GTM recruiting team - GTM Recruiter Charlie Health Employee Review

1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

None. They hire strong recruiters but then push them out. Thats it.

Cons

Every poor review about the GTM recruiting team is 100% accurate. Please read them. This team operates in a highly toxic, high-pressure environment with unrealistic expectations and little regard for work-life balance. There is a consistent culture of fear tied to performance and metrics. Management over this team often relies on intimidation rather than support, with frequent micromanagement and a tendency to undermine even strong, experienced recruiters. Performance improvement plans are HEAVILY normalized which contributes to a constant sense of instability. Turnover is extremely high year over year, with many strong employees leaving or being pushed out due to the environment and leadership style. Overall, it is not a team I would EVER recommend working for.

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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