Pros
The workforce is one of the most comprehensively bright and committed out there.
Cons
This was, hands down, the most toxic environment I have ever worked within. Charlie Health sets up all employees to fail by forcing teams to work with skeleton crews and demanding overwork as proof of loyalty and commitment. Then when team members burn out and quit, they fight replacements and leave the current team with no other option than to work even harder or fail. This is why the employee retention is so low- high achieving workers who are used to success in many other jobs begin to question their self-worth and value in such an environment. The culture is one of distrust and fear, and Charlie Health is actively moving all non-clinical positions towards full-time in-office work because leadership does not trust that remote employees are working, despite all evidence otherwise. It is hard for me to imagine a more psychologically-damaging set-up than what I experienced at Charlie Health.