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Charlie Health

Is this your company?

Hyper-growth, hitting a growth spurt - Executive Charlie Health Employee Review

5.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

- huge impact, your career will be accelerated - financially strong company in a down economy - a 'human' mission worth of our best efforts - create a world without suicidal ideation This company is not for the faint of heart. We are doing something really hard, in a company that is less than 5 years old. The great news is that the company is doing very well fiscally - especially in light of an economy where companies are laying off. This is a START UP, in the truest sense of the word. We are building teams as we go. Success puts so much stress on the team, and we all are driven to succeed in our mission because reducing and eliminating suicides - especially in adolescent and young adults - is worth our best effort. We do not have all the trapping of a large public company, but that's what working at a start-up is about!

Cons

- still figuring out competitive benefits (but I'm confident we will) - still figuring out how to bring in strong leadership (already happening, but need to go faster as the team is crying for help) - building out teams to create a durable company, we underinvested in key teams like HR (but our founders know and are quickly trying to fix it) In 5 years, people will see that Charlie Health overcame some difficult organizational challenges. But the impact we will have had in the community who need mental healthcare support will have been worth all of it. NO STARTUP was perfect in the beginning. The lasting companies kept their eye on their mission and had ambitious leaders to help the company navigate the tough times in the early stages. We are going through those growing pains as we speak. But it is worth it!

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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