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Charlie Health

Is this your company?

I feel honored to work here. - Anonymous employee Charlie Health Employee Review

5.0
Jul 30, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Inspiring Co-Founders - I am continuously impressed with how open the co-founders, Carter, Caroline, and Justin are with sharing their stories and their "why" to show up for work each day. I've had the opportunity to get to know them to varying degrees and am constantly impressed with their candor, intelligence, and authenticity. Clear Mission & Values - From my first day at Charlie Health, leadership has always been clear that the top priority is fulfilling our mission. In all decisions, the leadership team goes back to first principles and ask themselves - "what will help more kids get better as quickly as possible with the best outcomes?" In my experience, it's been nearly impossible to find another healthcare organization that talks the talk and walks the walk in this way - this is largely a product of CCO Dr. Caroline Fenkel's vision and guidance. Incredible Talent - Charlie Health only hires the best of the best. The recruitment process can be quite intense for this reason. It also creates a unique opportunity to learn from excellent teammates. I've learned more in the last 9 months than I have in years in other roles. Everyone who works here has incredible strengths that they bring to the table in order to solve the youth mental health crisis. High Impact - In my role, I've always felt the freedom to express my ideas and, more importantly, execute them. I feel I have the trust of my manager to act quickly. It's fun to have the ability to create changes big or small and see the impact clearly on the clinician or client experience. Connection - One of our core values is Connection. Carter talks about being "relationship obsessed" and she is. She cares deeply about her team and about making Charlie Health a generational company. I've also had the opportunity to develop what I hope will be lifelong friendships at this organization. Progressive Approach - The program established by Dr. Caroline Fenkel is truly cutting-edge. It's fun and exciting to be a part of something that's going to change the world.

Cons

High Expectations - Charlie Health truly redefined the term "fast-paced" for me, but I'm someone who enjoys in this type of environment. I joined at a point in my life when I was looking for a challenge, and it's been the right fit for me; however, Charlie Health is not for those that are looking to remain in their comfort zone. The work is demanding because lives are on the line. Charlie Health doesn't give participation trophies. Successful folks are low-ego. Ambiguity - While Charlie Health has grown rapidly, we're still a young company. Given this, at times there can be ambiguity. People who thrive here know how to navigate this and are able to go beyond their scope to solve problems with little oversight or guidance.

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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