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Charlie Health

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Worse Company I've Ever Worked For - Destroyed my Mental Health - Admissions Counselor Charlie Health Employee Review

1.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

They hire really amazing people, just to absolutely take advantage of them and ruin their mental health

Cons

This was truly the worst job I've ever had in my life. I lasted only a few months because it completely destroyed my mental health. It was the most toxic work environment, I had no work life balance, and leadership didn't care about their employees at all. They would often say "you're saving lives" to get you to feel guilty if you actually felt burnt out for the impossible metrics they had you hit. There was an environment of fear as everyone made you feel like you'd get fired every day if you didn't meet the insane expectations. Everyone on my team either got fired or left because they just couldn't take it anymore. I remember reading the negative reviews before I accepted the offer with Charlie Health, and said ohh maybe my experience will be different. But NO. LISTEN to this. You will be miserable in this job.

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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