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Charlie Health

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Great place to make an impact - Director Charlie Health Employee Review

5.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

From the moment I stepped into my role at Charlie Health, it was evident that this wasn't just any other job. The support I receive from my colleagues is unparalleled. It's a rare and special feeling to be constantly challenged and yet also constantly learning. What sets Charlie Health apart is the genuine impact of our work. Many companies boast of a mission, but here, it's palpable. Knowing that my daily efforts directly assist suicidal kids provides an unparalleled sense of purpose. The mission doesn't just drive results – it drives us as a team, making every project, every day, and every challenge worth it.

Cons

With the tremendous impact we aim to achieve, rapid growth is inevitable. This means adapting to changing processes, and I understand this might not be everyone's cup of tea. If someone isn't ready for a fast-paced environment, then perhaps Charlie Health might not be the right fit for them. As with any company, there are differing opinions, which are evident in the polarized reviews here. But Charlie Health doesn't claim to be perfect. It’s a work in progress. The young founders are not only adaptable but also receptive to feedback, creating a transparent and evolving work environment.

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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